Returns Policy

Online Purchases:

For full-price items bought online (excluding jewellery), we offer a refund or store credit within 7 days of receiving the item, if it meets return conditions. Please note, shipping costs are non-refundable.

Sale Items:

For sale items purchased online (excluding jewellery), we provide an exchange or store credit for change of mind within 7 days of receiving the item, with a valid receipt and in original condition. No refunds are available for sale items unless they are faulty.

Final Reduction Items:

No exchanges or refunds are offered for items marked as final reduction.

In-Store Purchases:

In-store purchases (excluding jewellery) can be exchanged or credited to store credit within 7 days, given return conditions are met.

Return Conditions:

• Item is unworn, unaltered, unwashed, and resalable

• Item is undamaged

• Proof of purchase is provided

• Original packaging & tags are attached

Refund Method:

Refunds will be credited to the original payment method within 7 days of approval. Shipping costs for returns, except faulty items, are the customer's responsibility.

Faulty Items:

If your item is faulty, you're entitled to a replacement or refund under Australian Consumer Law. Please contact us with a description and photos of the fault at

Online Returns to Stores:

Online returns and exchanges are accepted in our Australia-wide stores. Items must be in saleable condition and returned within 7 days from the order date.

Returning Online Purchases:

Contact us at within 15 days of ordering for return arrangements. Use our shipping link to attach the courier label for return.

Need Help?

For any queries, email us at

Exchange Policy:

Exchanges for different sizes, colors, or styles are not available through the online store. Please follow the returns process and place a new order. Exchanges can be made in our Adolfo Dominguez Australia stores nationwide.